| Introduction |
| ThyssenKrupp Materials Handling supports its full product range in the field with a team of well qualified and experienced Service Engineers and Technicians. The range of services which are offered have been expanded continuously to support the client with a tailor made, modern solution. |
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| Contact to Customer |

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As part of the relationship to the customer ThyssenKrupp Materials Handling visits site frequently and stays in a regular contact to its customers.
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| Total Service Effort |
| The total service effort is supported by the ability to supply all parts and components at competitive prices from a broad suppliers base. ThyssenKrupp evaluate suppliers of bought-out items as well manufactured proprietary items on a regular basis in order to ensure reliability, consistency of quality as well as price competitiveness. The quality delivery of spare parts is ensured by the direct involvement of the ThyssenKrupp Quality Inspectors through approved Quality Control Plans and Inspections as well as formal Expediting. |
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